Terms of service

1. Acceptance of terms

By creating an account or using Ralyra ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms form a binding agreement between you and Ralyra ("we," "us," or "our").

2. Description of service

Ralyra is a family operations platform that uses artificial intelligence to help working parents coordinate daily schedules, logistics, and family planning. The Service includes AI-generated morning and evening plans, Google Calendar integration, co-parent coordination features, and related tools accessible at ralyra.com.

3. Eligibility

You must be at least 18 years old to use Ralyra. By using the Service, you represent that you meet this requirement and that the information you provide is accurate. The Service is intended for personal, non-commercial family use.

4. Account registration

You register using your Google account. You are responsible for maintaining the security of your account and for all activity that occurs under it. You must notify us immediately at [email protected] if you suspect unauthorized access to your account.

5. AI-generated content

Ralyra uses AI to generate daily plans, suggestions, and recommendations. You acknowledge that:

• AI-generated content is for informational and planning assistance purposes only. It is not professional advice — medical, legal, financial, or otherwise.
• AI-generated plans may be inaccurate, incomplete, or not suitable for your specific circumstances. You are responsible for reviewing and acting on any suggestions.
• We do not guarantee the accuracy, completeness, or fitness of AI-generated content for any particular purpose.

6. Google Calendar integration

By connecting your Google Calendar, you authorize Ralyra to access your calendar events on a read-only basis. You may revoke this access at any time through your Google account settings or Ralyra's account settings. We are not responsible for inaccuracies in plans resulting from missing or outdated calendar data.

7. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the integrity or performance of the Service
• Share your account credentials with anyone outside your family unit
• Use the Service to store or transmit content that is abusive, harassing, or illegal
• Reverse engineer, decompile, or attempt to extract the source code of the Service

8. Family accounts and co-parents

If you invite a co-parent or partner to your family account, they will have access to your family's plans, schedules, and observations. You are responsible for ensuring that any person you invite has agreed to these Terms and the Privacy Policy. You may remove a co-parent through your account settings.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

9a. Children's data (COPPA)

Ralyra complies with the Children's Online Privacy Protection Act (COPPA). If you add a child under the age of 13 to your family account, the following additional terms apply:

• Parental consent required: You must complete COPPA parental consent verification before observations for that child can be recorded. Consent is obtained by verifying a link sent to your registered email address.
• Accuracy responsibility: You are solely responsible for ensuring that any information you enter about your child — including name, date of birth, grade, school, and observations — is accurate and does not include sensitive categories of information beyond what is needed for family coordination.
• Parental control: You may review, correct, download, or delete your child's data at any time through the parental data access dashboard.
• No child accounts: Children under 13 may not create their own Ralyra accounts or access the Service directly. The Service is for parents only.

For questions about children's data or to submit a COPPA request, contact us at [email protected] with the subject "COPPA Request". See our Privacy Policy Section 8 for full details on children's data collection and use.

10. Intellectual property

The Service and its original content (excluding your personal data) are owned by Ralyra and protected by applicable intellectual property laws. You retain ownership of any content you submit (such as notes and observations). By submitting content, you grant us a limited license to use it solely to operate and improve the Service.

11. Service availability

We aim to provide a reliable service but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue any part of the Service at any time. We will try to provide advance notice of significant changes when reasonably possible.

12. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT IT WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RALYRA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF $100 USD OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

14. Termination

You may stop using the Service and request account deletion at any time by contacting us at [email protected]. We reserve the right to suspend or terminate your account if you violate these Terms. Upon termination, your right to use the Service ceases immediately.

15. Governing law

These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts located in California.

16. Changes to terms

We may update these Terms from time to time. We will notify you of material changes by posting the revised Terms on this page and updating the effective date. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.

17. Contact us

Questions about these Terms? Contact us at [email protected].